avec Mondial Relay® pour la France

Preamble and object
The following general conditions are intended to define the legal framework that will apply in the relationship between:
APOTHEOSE BOUTIQUE website www.apotheose-boutique.fr
Trade and companies register
Registration number: 85136520500018
Intra-community VAT number: FR73851365205

- and anyone visiting or making a purchase on the site www.apotheose-boutique.fr
Their purpose is to define the reciprocal rights and obligations of the two parties in the different stages of ordering one or more items.
Anyone registering on the site must adhere to these general conditions of sale and thus accept them without reservation.
No purchase can be made on the site without having first accepted these conditions.
The Internet user can consult the general conditions of sale at any time by clicking on the “General conditions of sale” section at the bottom of the screen.
Modifications of the general conditions of sale
These general conditions of sale are those applicable on 01/11/2019.
APOTHEOSE BOUTIQUE reserves the right to modify or adapt them at any time without notice.
Thus, the applicable general conditions of sale will be those in force on the day of the order.
Also, the user of the site is invited to consult them before each purchase because any order implies unreserved acceptance of the General Conditions of Sale.
The items displayed on the site are only offered for sale to non-commercial individuals.
Any user of the site declares to have the legal capacity allowing him to place an order on the site and allowing him to use a bank card.
The apotheose-boutique.fr website offers clothing and fashion accessories for sale.
The products sold are photographed and described as faithfully and accurately as possible. However, errors or omissions are possible. Likewise, depending on the Internet browser or screen used, the colors of the items may not correspond to the actual colors.
The products sold are those which are described and visible on the site. Product offers are valid within the limits of available stocks displayed on the site.
Any sold out product will be reported. However, the availability and delivery of a product are only guaranteed by sending us an email confirming your order. In case of unavailability of a product once the order has already been placed and confirmed, an email will inform the customer. All or part of his order will be canceled and he will be refunded within a maximum period of 10 working days in the form of a recrediting of his bank card, or by Paypal (depending on the method of payment chosen initially). Available items ordered at the same time cannot be canceled.
The photos of illustrations used on our site come from our own shootings.
Any Order implies a payment obligation.
Orders are exclusively received on the Internet after acceptance of these general conditions of sale. To place an order on the site www.apotheose-boutique.fr, you must be registered
Any Order is subject to the prior acceptance of apotheose-boutique.fr and is not definitively confirmed until the Customer has received an e-mail confirming the dispatch of the Item(s). The availability and delivery of a product will only be guaranteed by the sending by us of a confirmation email after finalization of your order. Product offers are valid within the limits of available stocks.
The data relating to the orders are kept on reliable and durable computer media. They are considered as proof of the contractual relations between the parties in the same way as any document drawn up, received or kept in writing.
Returns conditions

If a product received does not give you complete satisfaction, you can of course return it to us.
You have 15 days to make a return to us, from the date of receipt of your package. If you return your package to us within 14 days of receipt, you can choose between an exchange or a credit note. Note that during the holiday season, returns made by Mondial Relay can take 2 to 3 weeks.

Return acceptance conditions
In general, returned products must be in a perfect state of resale, folded in their original packaging with all possible accessories.
Are there any exceptions?
For hygienic reasons, we will not take back underwear, swimsuits.
In general, and in accordance with the law, we ask our customers to return their items to us in conditions that allow us to put them back on sale.
To make a return in good conditions:
How to make a return ?

The return procedure is as follows:
Check that your products are not affected by exceptions to the possibilities of return.
Contact us by the contact form or by phone at 0603380152 indicating your order number, surname, first name, the products you wish to return and the reasons for your return.
Therefore, we will send you a return form by email with all the instructions to follow to make your return.

Delivery delay
APOTHEOSE BOUTIQUE undertakes to ship your items in accordance with its commitments, and according to the deadlines indicated on each product sheet and in your basket.
How soon will my package be shipped?
Except for a particular delay indicated on the product sheet, we ship your orders within 24 hours, which means that your order leaves our warehouses no later than the working day following your order.
Once my package has been shipped, what is the delivery time?
For Metropolitan France, your delivery will be made in 48 hours via Colissimo, which delivers from Monday to Saturday, in 48 to 72 hours via Mondial Relay
* More details for the other destinations which are mentioned when choosing the transport in the order part

Are the return costs my responsibility?
APOTHEOSE BOUTIQUE offers you a FREE RETURN (from the date of receipt of your item at your place of delivery). (except during sales periods) by the Mondial Relay relay network.
It should be noted that the Mondial Relay network returns the packages to us within deadlines which can range from 1 week in normal periods, to 3 weeks in periods of Holidays, Sales, and in August.
However, if you prefer to return your package by post, the costs will remain your responsibility.
Payment and security
Any Order implies an obligation to pay by credit card, bank transfer or Paypal.
On the www.apotheose-boutique.fr website, payment for purchases is made when ordering either by credit card or by Paypal.
For payment by credit card / Paypal
We debit your credit card at the time of the order.

Payments by Paypal are also collected when ordering.
We accept cards bearing the "CB" symbol and/or bearing the VISA or EuroCard mark. MasterCards accepted in France
For payment by credit card, the www.apotheose-boutique.fr website guarantees you perfect payment security thanks to the Payline system: the benchmark for secure payment on the Internet. This system is used in particular by the largest French e-commerce sites and by the majority of banks.
Indeed, all of the payment phases to be carried out between the buyer and Payline are fully encrypted and protected. The data relating to your credit card number is encrypted from your computer and is thus transmitted encrypted directly to the banking operator, who decrypts it and manages the direct debit authorizations.
Price
The prices displayed on the site are expressed in euros, all French taxes included (French VAT and other taxes applicable on the day of the order) excluding participation in processing and shipping costs. The delivery costs are indicated before the validation of the order.
All orders, whatever their origins, are payable in euros. The www.apotheose-boutique.fr site reserves the right to modify its prices at the beginning of each week, but the products will be invoiced on the basis of the prices in force at the time of the order entry, subject to availability on that date.

Delivery
How are the items delivered?
The parcels are delivered by post in Colissimo with follow-up or Mondial Relais to the address of your choice (home, office, etc.).
In one of many spaces in France.
In the post office of your choice among the 10,000 existing ones.
At one of the many merchants in the Swiss Post partner network.
The different delivery options are offered to you when finalizing your shopping cart.
For Colissimo
For parcels delivered to the address of your choice, in the absence of the recipient of the parcel at the designated address, a notice of passage and pending delivery of the parcel is left in the recipient's mailbox. This notice indicates the coordinates of the Post Office where the recipient can collect the item. Any package thus placed in custody is delivered there to the recipient or his representative, duly authorized for this purpose on presentation of an identity document and against signature. The duration of the pending parcel is 15 consecutive days from the day after the day of filing of the notice of pending.
In the case of a delivery to a merchant, the product cannot be returned directly to him. The return must be made according to the clauses set out

Delivery issues
If the buyer notices a break-in or damage to his package, he has three days to notify the seller. We advise you, if the original packaging is damaged, torn or opened at the time of delivery, to check the condition of the items in the presence of the deliverer and to immediately express reservations on the delivery slip, or even to refuse the package.
It is up to the buyer to see if his package has been broken into or damaged. We advise you to systematically check the contents of the package in the presence of the carrier, in order to check the condition of the items, even if your package does not show signs of deterioration. If they have been damaged or stolen, you must refuse the parcel and note a reservation on the delivery note (parcel refused because opened or damaged).
The responsibility of APOTHEOSE BOUTIQUE cannot be engaged if the buyer has not issued a reservation.
Promotion codes cannot be combined with each other, a code can only be used for one order.

Clothes
Try your parts with the greatest care. Items must be returned new and unused; they must also have the tags intact and attached.
Frequent returns
In order to provide you with a pleasant and secure shopping experience, we offer a flexible return policy. However, we track the number of returns made per customer; if we find that these are too frequent, we reserve the right to refuse them.
Colors
We do our best to display the colors of the items offered on APOTHEOSE BOUTIQUE as accurately as possible. However, the resolution of computer screens, tablets and smartphones varies from device to device, so we cannot guarantee 100% display of the actual colors.
In any case, we ask that all returns be packed in their original packaging we reserve the right to charge you 2€

Late returns
Your purchase must be returned within 14 days of receipt of your order. Late returns will not be considered.

Responsibility

The products offered comply with the French legislation in force and the standards applicable in France. Consequently, APOTHEOSE BOUTIQUE cannot be held liable in the event of an error or omission in any of these photographs, texts or graphics, information or characteristics of the products or in the event of modification of the characteristics of the products by the suppliers. Of course, for any questions about the products, you can contact our customer service.

APOTHEOSE BOUTIQUE can not be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike in particular of the postal services and means of transport and / or communications, flooding , fire.

Hypertext links may refer to sites other than the apotheose-boutique.fr site. The site disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.


Personal data

All information provided during your visits to www.apotheose-boutique.fr is strictly confidential.
The files are registered with the National Commission for Computing and Liberties (CNIL).

www.apotheose-boutique.fr undertakes not to disclose to third parties the personal information that you communicate to us. These are confidential. They will only be used by its internal services for the processing of your order and only to reinforce and personalize the communication and the product offer reserved for Apotheose boutique customers, in particular by the www.apotheose-boutique.fr newsletter. This article cannot prevent the assignment or transfer of activities to a third party.

Consequently, in accordance with the Data Protection Act of January 6, 1978, you have a right of access, rectification and opposition to personal data concerning you.

To find out more, you can consult our privacy policy.

To do this, simply send us an online request, indicating your surname, first name, address and if possible your customer reference: - by e-mail: by filling out our contact form

You can also manage your subscription to the www.apotheose-boutique.fr newsletter at any time from your customer account, or by following the unsubscribe link at the bottom of each email received.
Customer service
For any information or questions, our customer service is at your disposal through the Contact section.

livraison gratuite en point relais avec Mondial Relay
wishlist
Paiement sécurisé
Livraison gratuite en point relais avec Mondial Relay
Paiement sécurisé